The Le Pine staff at the Croydon Victoria funeral home were outstanding. Initially I felt quite overwhelmed at the thought of having to plan a funeral. I met with 'Lisa' the day after dad passed, she completely put me at ease and guided me step by step through the process. In conjunction with an amazing celebrant, I felt confident that everything that needed to be done, was being done. Lisa was professional and knowledgeable and conducted herself with grace, empathy and compassion. I really felt like I was meeting with a feeling humanbeing and not just someone going through the motions. I thank Lisa and her colleagues at Le Pine Croydon for their support at such a challenging time.