Frequently asked questions

Browse funeral directors by location or service. Compare reviews, ratings, and service details. Call a director directly, or send a request to the one you choose. Each request goes only to the director you picked. Always free for families.

Yes. Funerals Direct is paid for by funeral directors who choose a paid listing or pay for requests delivered to them. Families never pay to use the directory or to send a request.

Every listing is cross-checked against publicly available information, including ABN registration and business address. Star ratings shown are aggregated from public Google reviews. We publish what we can confirm from those sources, and we update records as new public information becomes available.

A funeral director arranges transfer of the deceased, prepares the body, organises the venue and ceremony, coordinates with cemeteries or crematoriums, and handles death registration.

Most funeral directors arrange a service within 3 to 7 days. Urgent requests are usually accommodated. Burials may take longer if a specific cemetery plot is needed.

No. You can take time to compare. The hospital, aged care facility, or police cannot pressure you to use a particular provider.

It depends most on whether there is a service. A direct cremation, with no service, is the lowest-cost option; a chapel service, a viewing or a burial each add to it, and with a burial you also pay the cemetery's own plot and interment fees. Our funeral price index lists the median published direct cremation price for each state, computed from the price lists funeral directors publish themselves. Prices vary widely by location and provider, so ask two or three for an itemised written quote.

Pricing shown is based on editorial review of publicly listed information at the time of last update. Always confirm an itemised written quote with the director before committing.

Some providers charge separately for after-hours transfers, mortuary fees, refrigeration, and death certificate registration. Always request an itemised written quote.