About Mackay Funerals
Mackay Funerals serves the Mackay region of central Queensland. Past families have praised the team for steady support from the first meeting through the service itself and on into the arrangements that follow afterwards. Phone support is available 24 hours.
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189 Alfred Street Mackay
Get directionsServices offered
Chapel Service
Service held in an on-site or local chapel.
Livestreaming
Broadcast for those who cannot attend.
Pre-Planning
Lock in costs and arrangements in advance.
Repatriation
Overseas transfer for burial or cremation.
Urns
Selection of urns for ashes.
Digital Memorialisation
Online tributes and memory books.
What families say
Trevor Fry
Mar 2026We would like to express our gratitude and admiration for the wonderful service that Mackay Funerals administered for our sister Robyn Shailer yesterday. Doug, Kathleen and all at Mackay funerals could not have been more respectful or helpful. Deepest thanks, Trevor, Louise and Lindsay Fry and family.
Siaan Laudrum
Jan 2026The staff at Mackay Funerals were warm, caring and genuine. They were very professional and met all our needs for the service. Kathleen delivered a lovely heartfelt service for my Dad. I would definitely recommend Mackay Funerals.
Tali Lean
Feb 2026Nobody wants to be planning a funeral but from the first interaction with the small team at Mackay Funerals, we felt at ease knowing that they would be our family every step of the way. They were very accommodating with our every request and always great with communication. Massive thanks from our family for your genuine care.🙏
Catherine McLaren
Sept 2025Engaging with funeral director's is not anyone's 'wish list' but when it has to be done in Mackay and region, I thoroughly recommend Mackay Funerals. From the time to death to the final pick up of ashes and documentation, Mackay Funerals were approachable, easily to be contacted, no fuss and held my grieving mum with utter care and respect. A lady named 'Ma' with her helper Bruce helped remove Dad's body from the house and kept him safely at one of their premises. They were kind, gentle and shared information with us at every step. Ma was respectful in holding Dad with dignity, held mum's emotional vulnerability sensitively and we were lucky for her service on the day of death. For the actual service, we dealt exclusively with Kathleen with the funeral planning and all contact afterwards. This included regular telephone calls, emails with follow up, emails to confirm edits of memorial brochures and finally, calls to pick up ashes and death certificate. If I was unable to attend, Kathleen understood without fuss or question, and simply invited me to make contact at a better time. The cost was reasonable, with no up-selling or pressure. Kathleen has a gentle soothing voice that was reassuring and professional. Mum really liked the service we held, and was grateful. Mum even though she was vulnerable and distraught felt safe and comfortable contacting Kathleen if she had a query or a change of circumstance. Like I said, no one wants to engage with a funeral service, but I w
christine carlisle
Nov 2025Kathleen at Mackay Funerals made sure that our mother’s funeral was beautiful, and the day went smoothly in spite of some difficult circumstances and Kathleen herself being unwell on the day. Thanks Kathleen and Mackay Funerals. You made a very sad time manageable and memorable. Rose Quadrio’s family.
Pricing guide
| Service | From |
|---|---|
| Chapel package with cremation (incl. cremation fee) | $6,800 |
Published by mackayfunerals.com.au, checked May 2026
Pricing is gathered from a range of published sources, including funeral directors’ own websites and price lists. Figures vary with circumstances and are not automatically kept current. Please confirm any figure with the funeral director before relying on it.
Facilities
Chapel
On-site ceremony space
Livestreaming
For those unable to attend
Digital memorialisation
Online tributes and memory books
Common questions
Quick answers to questions families often ask.
Mackay Funerals does not currently list payment plans as a standard option. It is worth asking the team directly, as some providers can offer flexibility on request.
Livestreaming is not currently listed for Mackay Funerals. Ask the team if it can be arranged through a third party.
Contact Mackay Funerals directly to discuss Sorry Business and other cultural requirements. Practices vary between communities, so it is worth confirming what the team can accommodate before booking.
Support and resources
Free, confidential support is available 24 hours a day. In an emergency, call 000.
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This listing was compiled and editorially reviewed by Funerals Direct from publicly available information. We have not independently verified every detail and are not affiliated with this business. Services, pricing, and contact details may change, so please confirm directly with the provider. If you own this business, you can claim your free listing to verify and update it.
Information compiled from publicly listed sources and editorial review.
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