About City Funerals
City Funerals has been serving families in Mackay since 1959, located at 105 Sydney Street in the centre of Mackay, Queensland. The funeral directors provide personalised funeral services that celebrate and honour the lives and values of loved ones in the local community. With experienced staff, City Funerals helps families arrange funeral services that are as unique as the person who has passed away. Contact City Funerals to discuss how they can help you celebrate the memories that truly matter.
Request a quote
Tell City Funerals what you need and they will come back to you with a price. Free and no obligation.
105 Sydney Street Mackay
Get directionsServices offered
Pre-Planning
Lock in costs and arrangements in advance.
Repatriation
Overseas transfer for burial or cremation.
Urns
Selection of urns for ashes.
Digital Memorialisation
Online tributes and memory books.
What families say
Adam W
Oct 2025I would like to thank Chris and his team at City Funerals Mackay, for the way they helped us navigate a terribly difficult time, after the passing of my father. They are an extremely professional outfit, I have absolutely no hesitation in recommending them as funeral directors.
David McAuley
Dec 2025My family and I have just been through the horrible experience of our dear Mothers funeral, cremation and subsequent internment. Susan and the wonderful attentive staff of City Funerals guided us, supported us and consoled us through the whole experience. They looked after all the small and big things that we had very little idea about. Their service is exceptional and we feel very comforted that they were with us.
Danica Thomson
Nov 2025Highly recommend City funerals. 💯 support, and dedication. So calm and caring, They went out of their way to work around my family's needs at the time, and for that we are forever grateful 🙏
Jan Menzies
Dec 2024I have had two completely different family funerals in the last sixteen-days. The first my mum’s which was a private service in the Chapel at City Funerals. Mum was cremated and Chris and staff organised for her ashes to be buried next to Dad’s with in two days so my brother's family, who travelled, could be present. I could not fault this small intimate service and can only praise the kind caring way the entire process was handled. The second was my sister-in-law’s I was merely an attendee at a packed St Mary’s church on a very hot day and witnessed the extra care, tissues, water etc. I personally would like to recommend City Funerals. Jan Menzies
Anna-marie Christensen-Scott, Solicitor
Apr 2023Such a caring professional and kind operation from start to finish. Chris and his team are just absolutely amazing. When Mum died we were in shock we had never had to organize a funeral before. Chris made everything easy we were expertly guided through the process and Mum had the most beautiful funeral. Thank you so much Chris.
Pricing guide
| Service | From |
|---|---|
| Chapel package with cremationPublished by cityfuneralsmackay.com.au, checked May 2026 | $7,200 |
| Cremation OnlyPublished by cityfuneralsmackay.com.au (PDF), checked September 2026 | $7,414 |
Pricing is gathered from a range of published sources, including funeral directors’ own websites and price lists. Figures vary with circumstances and are not automatically kept current. Please confirm any figure with the funeral director before relying on it.
Facilities
Digital memorialisation
Online tributes and memory books
Common questions
Quick answers to questions families often ask.
City Funerals does not currently list payment plans as a standard option. It is worth asking the team directly, as some providers can offer flexibility on request.
Livestreaming is not currently listed for City Funerals. Ask the team if it can be arranged through a third party.
Contact City Funerals directly to discuss Sorry Business and other cultural requirements. Practices vary between communities, so it is worth confirming what the team can accommodate before booking.
Support and resources
Free, confidential support is available 24 hours a day. In an emergency, call 000.
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This listing was compiled and editorially reviewed by Funerals Direct from publicly available information. We have not independently verified every detail and are not affiliated with this business. Services, pricing, and contact details may change, so please confirm directly with the provider. If you own this business, you can claim your free listing to verify and update it.
Information compiled from publicly listed sources and editorial review.
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