Nelson Bros Funeral Services

Respectful staff but they really dropped the ball as a result my mother’s funeral was neither live streamed nor recorded so many mourners missed out completely. My elderly father did very well to stand and speak but there is now no record!!! The flowers on the coffin were such poor quality they were dying the same night. The recommended celebrant while pleasant had failed to listen leaving me to heavily edit and correct the service. The signing book etc was handed over in a plastic bag! A far cry from the experience had when both my grandparents funerals were done at the same venue. Very very disappointing 🥲😢 It just got worse! Went this afternoon to pick up mum’s ashes. They’ve lost the handmade wooden box that my father made 70 years ago! The attitude of the couple today was that they run the place but they just return from 5 weeks ago and the shocking errors “didn’t happen on my watch”!!!! They also showed me that the velvet bags are still in use… did t give me one though. Nor an explanation about being given a last bag!!! This is just disgusting. 🤮. Honestly people avoid at all costs !!!!