Premier Funerals Sunshine Coast

“It's not often I write a bad review, but I felt compelled to do so. The website says "We prepare your loved one for their final goodbye or viewing, ensuring that every aspect of the funeral service meets your expectations. We are there with you every step of the way, guiding and supporting you through this difficult time." My sister had the opposite experience with the funeral director of this company. Here are a couple of examples. She was told by another office that prior to cremation, she could spend time with the coffin , have a tea or coffee during the cremations process and she would be notified when it was over. When she arrived, the funeral director at Buderim was unaware she was coming and the body was already in front of the oven. She asked my sister if she wanted to see the body go into the oven - my sister said no. The funeral director then said they could move the body to the curtained area. My sister was then warned that the viewing might be 'confronting' because he was in a cardboard coffin covered by tape. My sister asked if the coffin could be covered. That was agreed to, a sheet was put over the top and some rosemary and a little plaque. Why would this just not be done in the first place when the funeral director knew it would be confronting? I checked that the sheet was on before my sister went in. I asked where the tea / coffee was and how we would be notified. Was told that it would be an hour and 'we don't really notify.' Actually, she was going to be”

“Thank you Cheyenne for your professionalism and guidance in the preparation for my sister Helen Forbes funeral. Thank you to Angela the Celebrant, for your incredible passion, perfection and energy, in ensuring that every important detail was included in Helen's funeral. You made sure it flowed so smoothly, making it a memorable celebration. Thanks Angela and Cheyenne for your beautiful communication skills. Nothing was left out.”