After the unexpected loss of our beloved mother, Jenny, we were told there was only one place to go - Nepean Valley Funerals. From the very first call with Jim to the moment we stepped into the meeting room, I knew we were in safe hands. Everything about this process was foreign to me – I had never had to plan a funeral for a loved one before. Jim was warm and welcoming, understanding that we were going through the worst time of our lives. He made everything so much easier for us. He did what many others don’t – he listened to us, all of us.
Over the next week, I had Jim on speed dial. There are so many things to consider when planning a funeral, and Jim knew exactly what we wanted. He used all of his contacts to ensure the vision we had for Mum was executed perfectly, just as she would have wanted. We even had a custom casket designed because Mum was an avid Panthers fan. Let me tell you, it was way beyond our expectations.
The day of the funeral ran like a dream. Jim made suggestions that I would never have thought of, like taking a photo of the casket in the church before everyone came in. As Jim said, “Lethal, you’ll have one opportunity to take the photo – you can always delete it, but you can’t take it later.” Jim also shared some photos that he had taken of the casket in the hearse which I now treasure. We are all so happy to have those memories.
Jim and the team at Nepean Valley Funerals took such good care of Mum and our whole family. We wouldn’t recommend anyone e