About Personal Farewells
Personal Farewells is a family-owned funeral director serving families in Heathcote, NSW and surrounding areas. The business offers an on-site chapel.
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1 Oliver Street, Unit 1, Heathcote, NSW, 2233
1 Oliver Street Heathcote
Get directionsServices offered
Traditional Cremation
Chapel service followed by cremation.
Traditional Burial
Graveside or chapel service with burial.
Chapel Service
Service held in an on-site or local chapel.
Pre-Planning
Lock in costs and arrangements in advance.
What families say
Jane Griffiths
Nov 2025⭐⭐⭐⭐⭐ An Exceptional, Heartfelt Service — Thank You, Stephanie and Team Stephanie and her team at Personal Farewells created the most beautiful and deeply meaningful funeral service and burial for our 9yr old son Harry. Every detail was handled with such care, thoughtfulness, and compassion. The yellow flowers — especially the sunflowers — were vibrant and full of life, and Harry’s superhero bear was such a tender, loving gesture that meant so much. The photos and videos were absolutely gorgeous. Seeing Harry enjoying his favourite foods — pasta and raspberries — making the happiest little mess, brought so much warmth and joy to the room. The process of uploading and Stephanie producing this was seamless. Stephanie’s recommendation of Jess as the celebrant was excellent. We felt so comfortable with them both in the hardest days of our life. Jess and Stephanie meticulously timed the service and made sure we got everything we wanted for our Harry. Stephanie also helped us navigate a Saturday service at a few days notice, she was very helpful in understanding the costs from Woronora Memorial Park. The tribute from Bates Drive School was just as special. It was clear how adored Harry was by his teachers and friends. The stories of his cheeky antics — taking off and throwing his shoes, grabbing hair and sunglasses, and of course, enjoying raspberries — brought smiles through the tears. The story of the rainbow appearing at Bear Cottage was truly unforgettable. It felt like
Dot G
Feb 2026Stephanie of Personal Farewells and her team were beyond helpful in the time following the passing of my husband. Her guidance in all the decisions my daughter and I had to make was incredibly helpful in time when I felt helpless. Also the service that she organised was very elegant, receiving many complements from our friends and family . The celebrant , Jessica Mutch, organised us during the preparation phase including many personal messages and created bespoke service in such a dignified and professional manner. Thank you to you both.
Carla
Jan 2026Stephanie is excellent. From the very first phone call, she was professional, sympathetic, respectful and gave my Mum the dignified and beautiful service she deserved. No request or change was too great and her communication was next level. My father, brothers and myself are all so appreciative of the support of Stephanie and her team and how uncomplicated she has made this sad time in our lives, allowing us to focus on my beautiful Mums life, rather than on her death and the administrative aspect.
Chris Campbell
Feb 2025I was recommended Stephanie from Personal Farewells following the loss of my wife. From our first meeting and throughout the planning of my wife's service Stephanie and our Celebrant Jess provided guidance, support and kindness during a extremely difficult time. Their advice, attention to detail and recommendations allowed us to express who my wife was as a person and hold the service in an environment which my wife loved. Our family and friends, who attended or viewed the service via a live stream, have said what a beautiful service it was and that it really honoured my wife and celebrated her life. Stephanie's support has continued after the service as we manage with all the formalities, tributes and keepsakes. I would highly recommend Stephanie and Personal Farewells.
sandra davis
Oct 2025Stephanie and Jess – Personal Farewells I would like to express my heartfelt gratitude to Stephanie and Jess at Personal Farewells for the truly beautiful and compassionate way they cared for my mum’s farewell service. From our first conversation to the day of the service, they showed such warmth, empathy, and genuine understanding. Every detail was handled with dignity, respect, and a personal touch that reflected Mum’s life perfectly. Their gentle guidance and kindness made a very emotional time so much easier to bear, and their professionalism shone through in every aspect of the day. Thank you, Stephanie and Jess, for creating such a peaceful, heartfelt farewell. It was exactly what Mum deserved, and I will always be grateful for the care and comfort you provided to our family.
Pricing guide
| Service | From |
|---|---|
| Direct Cremation (package) | $3,300 |
| Cremation & Memorial Service (package) | $5,900 |
| Service & Cremation (package) | $8,400 |
| Graveside Burial (package) | $6,800 |
| Service & Burial (package) | $7,400 |
Published by personalfarewells.com.au, checked August 2026
Pricing is gathered from a range of published sources, including funeral directors’ own websites and price lists. Figures vary with circumstances and are not automatically kept current. Please confirm any figure with the funeral director before relying on it.
Facilities
Chapel
On-site ceremony space
Cultural and religious services
Services conducted across multiple faiths and cultural traditions, in close coordination with religious leaders and community elders.
Common questions
Quick answers to questions families often ask.
Personal Farewells does not currently list payment plans as a standard option. It is worth asking the team directly, as some providers can offer flexibility on request.
Livestreaming is not currently listed for Personal Farewells. Ask the team if it can be arranged through a third party.
Contact Personal Farewells directly to discuss Sorry Business and other cultural requirements. Practices vary between communities, so it is worth confirming what the team can accommodate before booking.
Support and resources
Free, confidential support is available 24 hours a day. In an emergency, call 000.
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This listing was compiled and editorially reviewed by Funerals Direct from publicly available information. We have not independently verified every detail and are not affiliated with this business. Services, pricing, and contact details may change, so please confirm directly with the provider. If you own this business, you can claim your free listing to verify and update it.
Information compiled from publicly listed sources and editorial review.
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