White Lady Funerals Belconnen

Truly appalled. My Mother's only wish was for her passing to be handled with dignity and the least amount of stress for her family - and so she insisted on White Lady Funerals. Once they got their contract signed and invoice paid, we haven't heard from them again. No information on the death certificate that was promised and they didn't even confirm with us that the cremation had occurred - we had to call the Crematorium for the information directly. Haven't returned calls or messages left asking for updates - nothing. They charge significantly more than anyone else and yet only care about the money. No service provided at all. They are no better than a cookie cutter franchise chasing the highest price they can. They have made a really difficult time in our lives even worse. I would NEVER recommend them to anyone.

Georgia, from White Lady, assisted us with putting together a lovely farewell for our mother. She was very kind and compassionate at this difficult time. Grace, and the team, assisted on the day of the funeral, and helped make everything run smoothly without any hiccups. Thank you to Georgia, Grace and the team for your assistance and guidance by helping us give our mother a dignified send off.